FAQs

What does the total cost include?

The total cost includes the base shoe, the materials for the customization, and the shipping with signature confirmation.

What is your shipping policy?

We ship worldwide; however, we will not cover customs costs. Please understand our limitations and ensure to pay your country's customs charges for the package to be released and delivered on time.

How long will it take my order to deliver?

Please allow 2-4+ weeks after the base shoe is sourced for completion. Feel free to send an email or message for an update on your order.

What is the return policy?

All sales are final. No returns, refunds, or exchanges.